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For Agencies

Agencies use Custlio to run multi-client ops from one workspace.

Team collaboration across clients and channels. Every conversation, invoice, and automation — organized by client.

From message to invoice

Four steps that keep multi-client operations running smoothly.

01

A client sends a WhatsApp message

The message lands in your unified inbox, automatically linked to the client contact and their organization.

02

Team member gets assigned

Assignment rules route the conversation to the right person. Round-robin, manual, or tag-based — your call.

03

A flow triggers the next steps

The automation tags the contact, creates a task, and notifies the account manager — all without manual effort.

04

Invoice gets sent and paid

Create the invoice from the conversation, send it to the client, and track payment — all linked to the original message.

Scale your agency operations

One workspace for every client. Team assignment, automations, and billing — all connected.