Privacy Policy

1. Information We Collect

We collect information you provide directly: your name, email address, billing details, and any data you enter into the Service (contacts, messages, invoices, etc.).

We also collect technical data automatically, including your IP address, browser type, device information, and usage patterns through cookies and similar technologies.

2. How We Use Information

We use your information to provide, maintain, and improve the Service; process transactions; send service-related communications; and respond to your requests.

We may use aggregated, anonymized data for analytics and product improvement. We never use your personal data for advertising or sell it to third parties.

3. Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit (TLS 1.2+). We use tenant isolation to ensure your workspace data is completely separate from other customers.

We conduct regular security audits and maintain an incident response plan. While no system is 100% secure, we implement industry best practices to protect your data.

4. Data Sharing

We share data only with service providers who help us operate the Service (payment processors, hosting providers, email delivery services). These providers are contractually bound to protect your data.

We may disclose information if required by law, legal process, or to protect the rights, property, or safety of Nexp Inc, our users, or the public.

5. Cookies

We use essential cookies to keep you logged in and remember your preferences. We use analytics cookies to understand how you use the Service and improve it.

For full details on the cookies we use and how to manage them, see our Cookie Policy.

6. Your Rights

You have the right to access, correct, export, or delete your personal data at any time. You can exercise these rights from your account settings or by contacting us.

If you are in the EU/EEA, you have additional rights under GDPR, including the right to data portability, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.

7. Data Retention

We retain your data for as long as your account is active. After account deletion, we retain data for 30 days to allow for reactivation, then permanently delete it.

Certain data may be retained longer if required by law (e.g., billing records for tax compliance).

8. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notification at least 30 days before they take effect.

We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Nexp Inc
1111B S Governors Ave #29119
Dover, DE 19904, United States

Email: [email protected]